Staff Augmentation Manager

New York is leading the nation in the fight on global climate change and the transition to a clean energy-powered economy.
The Climate Leadership and Community Protection Act (Climate Act) has created the most aggressive climate change goals in the nation and requires an ambitious agenda that blends proven catalysts with innovative approaches while operating across a broader energy arena that is rapidly evolving.
New York State Energy Research & Development Authority (NYSERDA) is a driving force in realizing this agenda.
NYSERDA works with stakeholders that span residents, business owners, developers, community leaders, local government officials, universities, utilities, investors, entrepreneurs, and more, to develop, invest, and foster conditions that: Attract the private sector capital investment needed to expand New York’s clean energy economy.
Overcome barriers to using clean energy at a large-scale in New York.
Enable New York’s communities and residents to benefit equitably from energy efficiency and renewable energy.
Job Overview To assist in achieving these goals, NYSERDA leverages staff augmentation resources to provide expertise and additional bandwidth to staff.
NYSERDA seeks a qualified and highly motivated professional to manage end-to-end oversight of this resource pool.
The successful candidate will have a blend of experience in vendor and operations management.
Occasional travel within NYS is required.
Primary Responsibilities Provide process guidance, advice and understanding of contracted-based resource options to staff in evaluating resourcing options Facilitate the staff augmentation resource selection process from approval to onboarding Screen experience and rates of proposed staff augmentation resources and validate with industry and NY State standards and trends Partner with cross-functional teams to streamline processes and develop robust reporting within NYSERDA systems Update and maintain documentation and standard operating procedures Assist in resolving performance issues of staff augmentation resources Effectively manage risk and perform risk analyses and recommend mitigating options Manage vendor agreements to ensure budget, performance and contractual obligations are met Perform other responsibilities as necessary Minimum Qualifications A bachelor’s degree in a related field, or 6 years of relevant experience in lieu of a degree Experience in vendor and operations management Experience and skill in conflict resolution, performance, and personnel management Excellent written and verbal communication skills Ability to work independently Detail oriented with a high degree of accuracy in all duties Skill in managing multiple diverse activities simultaneously, delivering on commitments, and operating with speed, accuracy, and strong judgment A strong consensus-builder with an ability to build productive relationships across a diverse organization Great resourcefulness and an instinct for surfacing value and pragmatic solutions Ability to quickly identify and drive to the best possible solution when presented with a series of opportunities and constraints Ability to build effective relationships with internal and external customers/vendors Proficient with Microsoft O365 Suite (Outlook, Excel, PowerPoint, SharePoint, MS Teams) and comfortable learning and leveraging software applications Preferred Qualifications Experience with relevant Human Resources management (employment law, ethics, and conflict resolution) [IND123]