This position is outsourced with a major international investment bank.
The Entry Level Receptionist is responsible for greeting and interacting with visitors and associates of the bank at the main lobby.
The Receptionist will check in guests using a visitor management program, and contact hosts to meet their clients in the lobby and escort them to the designated meeting place.
It is imperative that the Receptionist has a general idea of the bank's business, knows the Key Players, and continually builds business relationships that demonstrate our commitment to a 'best in class' service experience.
The ideal candidate should be passionate about corporate customer service, great at making personal connections with guests, and provide 'best in class' service during every interaction.
Job Responsibilities
* Greeting and directing clients, guests and vendors in a friendly and professional manner
* Making certain all guests are received in an efficient manner utilizing our guest check in application
* Ensure each guest shows proper identification and is issued a visitors pass following company protocols
* Flexibility to assist with other reception areas within the company when necessary
* Use of company applications and tools for placing tickets related to IT, facilities and guest services
* General administrative support as needed
Skills required
* Strong interpersonal, teamwork, and service skills - must have a polite and professional demeanor and phone presence
* Strong time management skills, ability to multitask and prioritize in a demanding professional environment
* Proficient in a PC environment, particularly MS Office and Outlook
* Possess strong written and oral communication skills with an attention to detail
* Stand in the lobby providing a warm welcoming greeting to associates and guests entering the office.
* Must be adaptable to both very busy and slow guest traffic patterns, be able to sit for hours at a time, and stay focused on company policies and protocols
Other Duties
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.
Duties, responsibilities and activities may change at any time with or without notice.
Benefits offered:
* Paid time off
* Parental leave
* Health & Dental insurance
* Healthcare spending or reimbursement accounts such as HSA or FSA
* Other types of insurance
* Retirement benefits or accounts
* Gym membership or discounts
* Employee discounts
SPS Global is a global outsourcing organization that offers both business and document processing services.
Our clients are Fortune 500 companies in sectors such as advertising, investment banking, corporate, fashion, finance, law and other professional services SPS Global operates in more than 15 countries worldwide providing specialized support functions in areas such as Administrative, Information Technology, Mail room, Document Production, and other Guest Services.
SPS Global is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally.
SPS Global is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that leads to building careers.
*SPS Global provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics*
Job Type: Full-time
Pay: $16.
00 per hour
Expected hours: 40 per week
Benefits:
* 401(k)
* 401(k) matching
* Dental insurance
* Employee assistance program
* Health insurance
* Life insurance
* Paid time off
* Referral program
* Vision insurance
Schedule:
* Day shift
* Monday to Friday
* No weekends
Application Question(s):
* What are your salary expectations for the position?
Experience:
* Customer Service: 3 years (Required)
* Microsoft Outlook: 2 years (Required)
Work Location: In person
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