Operations Support Specialist - Operations Administrations

*Operations Support Specialist-Operations Administration* * *Benefits Offered:* 401K with company match * Dental, Medical, Vision, * Life Insurance/AD&D * HealthEquity/WageWorks * Short-Term/Long-Term Disability * Employee Assistance Program * PTO *Employment Type: *Full-Time *Job Summary:* An Operations Support Specialist provides administrative office support to our technical departments.
*Duties/Responsibilities include (but are not limited to):* The position performs a wide range of administrative duties that include -but are not limited to: * Assisting with scheduling and coordinating technicians * Answering service calls * Creating/extracting reports as needed * Follow up with technicians on job progress * Speaking with customers to arrange and confirm appointments * Reviews and approves service tickets.
* General office duties *Required Skills/Abilities:* * Ethics – able to demonstrate integrity, professionalism, civility, and a high degree of ethics in all job-related actions.
* Ability to work well with operational staff, management and customers * Detail orientated and organized * Experience in MS office, Word, Excel & Outlook * Excellent communication skills, verbal and written * Excellent customer service * Comfortable with a fast-paced environment * Ability to prioritize based on current workloads and customer needs * High School diploma or equivalent & two years' experience in an administration role.
* Previous experience in the same or related field will be considered a plus.
* NetSuite experience will be considered a plus.
*Education and Experience:* * At least a High School diploma and two (2) years of purchasing experience are required.
Job Type: Full-time Pay: $1.
00 - $2.
00 per hour Benefits: * 401(k) matching * Dental insurance * Flexible spending account * Health insurance * Life insurance * Paid time off * Vision insurance Schedule: * 8 hour shift * Monday to Friday Ability to commute/relocate: * Astoria, NY 11103: Reliably commute or planning to relocate before starting work (Required) Experience: * Office: 3 years (Required) Work Location: In person