Training Program Manager

Training Program Manager Apply Training Program Manager Agency: NYC HOUSING AUTHORITY Posted on: 01/27/2024 Job type: Full-time Location MANHATTAN Title Classification: Exam may be required Department Chief Asset & Cap Mgt Officer Salary range: $84,451.
00 – $105,000.
00 Job Description NOTE: NYCHA's Asset and Capital Management Division has two central work locations: one in Manhattan (WTC area) and one in Queens (LIC).
This position will be assigned to both locations.
Organization The New York City Housing Authority (NYCHA) is the nation’s oldest and largest public housing authority with more than 177,000 apartments, and responsibility for administering a citywide Section 8 leased housing program that serves over 200,000 additional tenants.
NYCHA’s mission is to provide quality housing for New Yorkers that is sustainable, inclusive, and safe, while fostering opportunities for economic mobility.
NYCHA’s Asset & Capital Management (A&CM) Division leads the Authority’s capital, sustainability and resiliency programs that comprise a $5 billion capital projects portfolio – one of the largest in NY State – as well as a range of activities related to property modernization and strategic asset management.
A&CM aims to preserve and modernize NYCHA buildings and apartments through strategic portfolio planning, comprehensive design standards, innovative financing and project delivery models, strong partnership with NYCHA residents and other stakeholders, and effective program and project management of capital investments.
The Division also positions NYCHA’s housing portfolio for the future by piloting and scaling-up sustainability and resiliency technologies and practices, improving residents’ quality of life while enhancing building performance.
Position Description The Office of the Chief Asset & Capital Management Officer (CACMO Office) is seeking to hire a Training Program Manager to manage the roll-out of a regular onboarding program for new staff, develop and manage delivery of a division-wide training program focused on a variety of professional competencies and skills, and work with specific departments to coordinate development and/or delivery for technical training programs.
Reporting to the PMO & Change Management Lead, the Training Program Manager role requires experience with training and/or teaching, particularly in adult education approaches, development of interactive training materials, and building organizational processes and capacity.
Candidate should be excellent at communicating, highly organized, and bring strong project management and training design skills.
Ideal candidate will have experience with creating and managing technical and general skills training programs, particularly those focused on organizational change and development.
Key day-to-day responsibilities include: - Coordinate development of or directly develop training materials in various formats (e.
g.
, PowerPoint, video, interactive graphics and online modules).
- Build the capacity of internal staff to develop and deliver effective trainings in their technical areas.
- Deliver onboarding and general skills trainings on a regular basis.
- Identify target training participants across departments and coordinating scheduling of training sessions.
- Develop new processes for streamlined training organization and tracking.
Key Competencies - Exemplary Communication Skills & Collaborative Approach: Excellent interpersonal skills with a demonstrated ability to collaborate effectively with internal and external stakeholders across diverse backgrounds.
Exceptional verbal and written communication skills, including the ability to convey technical concepts to non-technical audiences.
- Training Development, Delivery & Management Expertise: Proven track record in developing interactive training content and facilitating engaging trainings for diverse audiences.
Demonstrated experience managing complex training administration and logistics, across a variety of different training levels, types, and durations.
- Effective Project Manager & Change Agent: A strategic thinker and structured problem-solver, able to drive change and innovation while effectively juggling diverse responsibilities and multiple, competing priorities.
Demonstrated record of facilitating organizational initiatives with a focus on project management, stakeholder buy-in, cross-functional teaming, and change management.
NOTE: Due to the existence of a civil service list, candidates must have permanent civil service status in the title of Administrative Staff Analyst to be considered.
NOTE: This position is open to qualified persons with a disability who are eligible for the 55-a Program.
Please indicate in your cover letter that you would like to be considered for the position under the 55-a Program.
For detailed information regarding the 55-a Program, click on the link below: https://www.
nyc.
gov/html/dcas/downloads/pdf/psb/100_1.
pdf Additional Information 1.
INTERAGENCY TRANSFERS INTO NYCHA OF THOSE PERMANENT IN TITLE ARE NOT PERMITTED IN THE FACE OF AN ACTIVE AND VIABLE NYCHA PROMOTION LIST OR PREFERRED IS FOR THE SAME TITLE.
2.
Candidates with permanent civil service status in the titles of Associate Staff Analyst will also be considered.
3.
Submit resume, cover letter detailing your relevant experience and accomplishments, and contact information for three professional references.
4.
NYCHA employees applying for promotional, title or level change opportunities must have served a period of one year at current location and in current title and level (if applicable).
5.
NYCHA residents are encouraged to apply.
Please read this posting carefully to make certain you meet the qualification requirements before applying to this position.
Minimum Qualifications 1.
A master's degree from an accredited college in economics, finance, accounting, business or public administration, human resources management, management science, operations research, organizational behavior, industrial psychology, statistics, personnel administration, labor relations, psychology, sociology, human resources development, political science, urban studies or a closely related field, and two years of satisfactory full-time professional experience in one or a combination of the following: working with the budget of a large public or private concern in budget administration, accounting, economic or financial administration, or fiscal or economic research; in management or methods analysis, operations research, organizational research or program evaluation; in personnel or public administration, recruitment, position classification, personnel relations, employee benefits, staff development, employment program planning/administration, labor market research, economic planning, social services program planning/evaluation, or fiscal management; or in a related area.
18 months of this experience must have been in an executive, managerial, administrative or supervisory capacity.
Supervision must have included supervising staff performing professional work in the areas described above; or 2.
A baccalaureate degree from an accredited college and four years of professional experience in the areas described in "1" above, including the 18 months of executive, managerial, administrative or supervisory experience, as described in "1" above.
Preferred Skills - Minimum of three years of progressive experience in learning and development, or a related field, with a successful track record in education, professional development, or in implementing large-scale training programs with quantifiable results.
- Knowledge as well as prior experience with public or affordable housing, capital projects planning and management, and/or design and construction management, is a strong plus.
55a Program This position is also open to qualified persons with a disability who are eligible for the 55-a Program.
Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.
Public Service Loan Forgiveness As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs.
For more information, please visit the U.
S.
Department of Education’s website at https://studentaid.
gov/pslf/.
Residency Requirement NYCHA has no residency requirements.
Additional Information The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.
Minimum Qualifications 1.
A master's degree from an accredited college in economics, finance, accounting, business or public administration, human resources management, management science, operations research, organizational behavior, industrial psychology, statistics, personnel administration, labor relations, psychology, sociology, human resources development, political science, urban studies or a closely related field, and two years of satisfactory full-time professional experience in one or a combination of the following: working with the budget of a large public or private concern in budget administration, accounting, economic or financial administration, or fiscal or economic research; in management or methods analysis, operations research, organizational research or program evaluation; in personnel or public administration, recruitment, position classification, personnel relations, employee benefits, staff development, employment program planning/administration, labor market research, economic planning, social services program planning/evaluation, or fiscal management; or in a related area.
18 months of this experience must have been in an executive, managerial, administrative or supervisory capacity.
Supervision must have included supervising staff performing professional work in the areas described above; or 2.
A baccalaureate degree from an accredited college and four years of professional experience in the areas described in \"1\" above, including the 18 months of executive, managerial, administrative or supervisory experience, as described in \"1\" above.
Preferred Skills -\tMinimum of three years of progressive experience in learning and development, or a related field, with a successful track record in education, professional development, or in implementing large-scale training programs with quantifiable results.
\n-\tKnowledge as well as prior experience with public or affordable housing, capital projects planning and management, and/or design and construction management, is a strong plus.
55a Program This position is also open to qualified persons with a disability who are eligible for the 55-a Program.
Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.
Public Service Loan Forgiveness As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs.
For more information, please visit the U.
S.
Department of Education’s website at https://studentaid.
gov/pslf/.
Residency Requirement NYCHA has no residency requirements.
Additional Information The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.
Job ID 623293 Title code 1002A Civil service title ADMINISTRATIVE STAFF ANALYST ( Title classification Competitive-1 Business title Training Program Manager Experience level: Experienced (non-manager) Number of positions 1 Work location Chief Asset & Cap Mgt Officer Category: Administration & Human Resources