Job Summary:
The Administrative Assistant will provide administrative support for the day-to-day operations of the office of Worship.
This successful candidate will demonstrate a strong sense of professionalism and excellence in all work-related matters.
This person will interact with staff at all levels, providing assistance and maintaining discretion and confidentiality on matters to which they are privileged at all times.
This person must exercise mature judgement; be able to multitask and prioritize work; and handle complex, time-sensitive requests expeditiously.
The candidate will exhibit a strong attention to detail and maintain high level of accuracy at all times.
Essential Job Responsibilities:
Helps coordinate the Minister's complex meeting schedule and prepares meeting materials and follow-up documents.
Welcomes guests, in person and on the telephone, and serves as the principal public relations ambassador for the directors, answering or directing inquiries as needed.
Responsible for creating an office environment that is sensitive and responsive to the needs of The Riverside Church's varied constituencies.
Provides administrative support as needed for complex, deadline-driven projects, including: assisting with preparation of correspondence and materials; tracking and handling reimbursements and expenses; compiling documents and materials in preparation for meetings; copying, scanning, and printing documents.
Participates actively in organizational initiatives and projects.
Assists in planning, implementation, and coordination of special events as assigned.
Coordinates room reservations and bookings for department meetings and special events, include: track, confirm, follow-up, and assist with prioritization of requests, catering, and AV; tracking and managing RSVPs.
Manages incoming requests to the office; collects, researches and analyzes information, decides on a daily basis the best routing for various inquiries.
Responsible for priority decisions regarding callers, meetings, and correspondence.
Manages the office budget in relation to purchasing of supplies/materials for the office/programs.
Maintains electronic files and databases.
Maintains integrity of information.
Gathers the church-wide prayer list- reaches out to and follows-up with congregants who require prayer, noting their requests and compiling them for distribution to senior leadership.
Routinely analyzes and evaluates workflows to ensure maximum efficiency.
Additionally, the Administrative Assistant will also perform other related duties as assigned.
Experience and Education Requirements:
Bachelor’s degree preferred but not required
2-5 years of experience or an appropriate blend of related experience and education.
Ability to anticipate schedule demands, make quick decisions and act with poise under pressure.
Must have a pleasant, professional demeanor and possess the ability to interact effectively with a wide variety of people.
Ability to handle sensitive and confidential information with integrity, tact, and discretion.
Must have the demonstrated ability to offer the highest level and response to personnel at all levels.
Strong interpersonal skills; proven capacity to communicate verbally and in writing at a sophisticated level.
Including letter and report writing, minute-taking, proofreading, etc.
Writing samples will be requested during interview process.
Flexibility and the ability to manage multiple concurrent projects with varying deadlines.
Fluent in the use of Microsoft suite of products including Word, Excel, Power Point, and Outlook.
Familiarity with Raiser’s Edge or another database software is helpful.
Strong critical thinking and problem-solving skills.
Bi-lingual knowledge of Spanish appreciated but not required.
Candidates must have the flexibility to work extended hours when required.
* Expected to work in a hybrid remote work environment at least two times a week in the office.
(Where applicable)
TRC is an Equal Opportunity Employer.
No employee, or applicant for employment, shall be discriminated against in any term or condition of employment because of race, color, religion, national origin, sex, age, sexual orientation, or any other characteristic protected by law.
We are constantly striving to make our organization anti-racist.
Diversity, equity, and inclusion are core values.
As an employee, you become part of that mission.
We expect this same commitment from our staff.
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