*Are you a wellness enthusiast that wants to be part of a new and fast growing brand? Well, ORA NoHo is were you want to be!*
*JOB SUMMARY*_:_
_ORA is an escape from the everyday, every day.
.
.
_We are a new and innovative space that is changing how people experience Acupuncture and holistic wellness.
We are seeking a full-time front desk team member that is hard working, people oriented, has an eye for detail, a quick learner and has a passion for the wellness space and elevating our brand.
Those with spa, boutique fitness or cafe/barista experience urged to apply!
*HOURLY / EXEMPTION STATUS: Part-Time* - Non-Exempt
*REPORTING STRUCTURE:*
* Reports to Area Manager
*ESSENTIAL DUTIES AND RESPONSIBILITIES:*
*Guest Relations and Hospitality:*
* Communicate with guests by demonstrating professionalism, friendliness, sophistication and confidence.
* Incorporate the ORA Vision and Mission of ultimate hospitality, providing consistent, outstanding guest service to enhance the experience for each guest.
*Sales and Guest Education:*
* Is well versed in the benefits and outcome of ORA treatment and herbal offerings, able to answer guest inquiries from the most basic to complex.
* Consistently achieves personal retail and sales goals set on a weekly and monthly basis.
*Tea and Tonic Bar:*
* Provides education about each of the tea and tonic blends, seamlessly discussing their ingredients and benefits.
* Serve tea and tonics in a timely manner to guests staying in the lounge or to go, following all recipes and protocols.
*Team Work:*
* Shows ownership of business when required to open and close the studio, following company SOP’s, opening and closing procedures and communicating any late or early opening/closing.
* Supports Acupuncturists by professionally and appropriately managing schedules, seamlessly handling delays, and accommodating guests’ special requests.
*JOB REQUIREMENTS:*
* SATURDAY availability is a must
* Strong guest service skills.
Position continually requires demonstrated poise, service with a smile, tact and diplomacy
* Previous service experience in a fast-paced service environment, Boutique or Barista service a plus
* Excellent communication skills
* Positive attitude and enthusiasm
* Team player with good organizational and interpersonal skills
* Strong PC and keyboarding skills
* Able to handle multiple duties simultaneously
* Available to work varied shifts (evenings and weekends)
*PHYSICAL DEMANDS:*
* Must have a high level of interpersonal and oral communication skills
* Regularly requires demonstrated poise, tact and diplomacy when interacting with those encountered in the course of work, some of whom may be demanding, dissatisfied or upset
* Frequently required to analyze and solve problems; observe and interpret people and situations; learn and apply new information and skills
Job Type: Full-time
Pay: $15.
00 - $18.
00 per hour
Benefits:
* Employee discount
Schedule:
* 8 hour shift
* Day shift
* Night shift
* Weekends as needed
COVID-19 considerations:
All employees are required to be vaccinated and boosted.
We also wear masks the duration of our shifts.
Work Location: In person
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