Assistant General Manager

*Assistant General Manager for Dominique Ansel Bakery* Join our top tier team in a fun and busy environment in Soho! This position is perfect for someone who wants to pursue a long-term career in the F&B industry.
We beileve in a serious first-class approach to customer service and high standards in hospitality.
Be ready to manage a staff of 10 - 15 front of house members in all aspects of customer service and operations.
You will be training new staff members on their daily functions, ensuring cleanliness and regular maintenance of the shop.
Plan to create staff work schedules, as well as manage inventory for packaging and store equipment and materials.
This position will require you to source packaging for new holiday items, daily cash count after every shift, and facilitate opening and closing of the store.
You will be organizing with finalizing large pre orders for larger corporations.
Continually quality control products and communicate to kitchen and back of house.
Assist with promotional event planning, respond to customer emails (daily), and handle guest complaints.
We believe in maintaining a continual retraining process so our team members can grow and develop.
*Requirements* * A sincere passion for pastries and culinary arts * 3+ Years Food/Hospitality Industry * 2+ Years Managerial Experience of a team of 5 or more * Barista experience preferred * Familiarity with POS systems * NYC Food Certificate preferred (Will need to be attained shortly after hire if not already certified) * Experience with ordering and inventory management * Understanding of sales goals, production pars, and quality control * Extensive experience with training new hires and continual training to better staff * Meticulous cash handling * Courteous with staff and co-workers * Exceptionally high level of organization and time management and attention to detail * Proven ability to increase sales and manage cost margins * Experience with event planning for upwards of 200+ guests * Thrives in working in high-energy, high-volume, high-speed environment * Excellence in customer service (in person and by email) * Knowledge of different classic French pastries * Detailed knowledge of Department of Health regulation and attention to cleanliness.
*Job Description* * Manage a staff of 15 to 25 Front of House members in all aspects of customer service and daily operations * Train new staff members on their daily functions * Ensure cleanliness and regular maintenance of the shop * Perform cashier or barista duties on an as needed basis * Create staff work schedules * Manage inventory for packaging and store equipment and materials * Source packaging for new holiday items * Daily cash count after each shift * Opening and closing of store and all walkthroughs * Assist/organize with finalizing large pre orders for larger corporations * Create production pars based on estimates * Quality control products and communicate to kitchen and back of house * Assist with promotional event planning * Respond to customer emails (daily) * Test employees to maintain a continual retraining process * Handle guest complaints * Manage the POS system’s products and update when new menu items begin * Manage shop decorations for holidays * Hiring Job Type: Full-time Pay: $70,000.
00 - $75,000.
00 per year Benefits: * 401(k) * Dental insurance * Employee discount * Flexible schedule * Health insurance * Paid time off * Vision insurance Experience level: * 1 year * 2 years Shift: * Day shift * Evening shift * Morning shift Weekly day range: * Monday to Friday * Weekends as needed Work Location: In person