Now Hiring! Floor Manager
Location: New York, NY 10001
Schedule: Full Time
Job Summary: Our Team is looking for a Floor Manager.
They will be responsible for ensuring that all guests’ expectations are consistently met by exceeding The Press Club Grill Standards.
There must be a constant floor presence to be able to anticipate the guests needs but also to be available to assist and instruct staff.
The floor managers will be responsible for assisting in all aspects of staff relations.
The position will be participating in hiring, training and scheduling staff.
What You’ll Do:
Assist in interviewing, hiring, training front of house staff.
Scheduling front of house staff.
Participate in shift-by-shift service meeting.
Maintain a consistent presence on the floor for all shifts and departments.
Disciplining floor staff with the guidance of the Director of Operations and the General Manager.
Participate in annual staff reviews.
Ensure that all VIP guests’ expectations are being communicated to all and followed thru.
Attend weekly food and beverage meetings.
Maintain and update RESY as needed.
Maintain an ongoing relationship with concierges and neighboring hotels.
Continuous staff training to ensure that all staff maintain The Press Club Grill standards.
What You’ll Need:
2+ years management experience in a New York City Fine Dining/high volume restaurant.
The ability to make decisions at a moment’s notice.
Experience in managing a large staff.
A strong passion for food and beverage with an emphasis on hospitality driven service.
Strong written and oral communications skills
Strong organizational skills
Must have a high level of flexibility, including a willingness to work weekends, holidays and additional hours when necessary.
Who We Are?
We are the Hospitality Department.
We thrive on creating memorable and incomparable experiences in hospitality – spanning the gamut of food service development, operations, consulting, and strategy.
We are a team of highly experience, New York City-based operators in the restaurant and hotel industry.
Our diverse backgrounds allow us to provide omni-channel solutions in the hospitality sector.
These include concept development, management, and consulting for fine dining restaurants, quick serve & fast casual brands along with CPG (consumer product goods) derived from QSR / FCB.
We provide solutions in real estate, hotels, and entertainment.
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